Japanese Bilingual Customer Support Outsourcing service

24/7 Japanese customer support is the key to succeed in the Japan market

Let’s face it, if you want to do business in Japan, you need to be able to provide local support. With over 13 years of experience as a global joint venture, we know first hand the difficulties businesses endure when entering the Japanese market. Minimize your OPEX while achieving the localization and providing the support your end users expect with our 24/7 Tech Support and Localization solutions.

Bilingual Technical Support: Japanese & English

All of our engineers are highly skilled and competent IT professionals fluent in both Japanese and English. We provide accurate translation support based on our in-depth knowledge of IT related issues.

Around-the-Clock Support

We are on hand to assist you withe-mail or phone support 24/7 enabling around-the-clock communication between you and your customers and/or partners. As a result, you will be able to achieve a global service unaffected by time-zones or local business hours.
Customizability Dedicated phone lines, mailing lists, video conference, and chat are just some of the methods INAP Japan can provide a line of communication with your customers who require Japanese language support.

Customizable IT Support Service

Dedicated phone lines, mailing lists, video conference, and chat are just some of the methods INAP Japan can provide a line of communication with your customers who require Japanese language support.

Reduce OPEX
Initial outlay to hire and train capable employees to create your own support team could cost upwards of tens of thousands of dollars, not to mention other costs associated with management, administrative, human resources, and the day to day running costs of a 24 hours a day operation. Save on running and start-up costs, avoid the hassle of managing staff and their working hours, and maintain a highly customize-able support solution that meets your needs.

Contact us today to find out more.

Page top